Monday, June 24, 2013

Increase Margins With CallFire Solutions

The financial services industry took a major hit when the American economy suffered the worst recession on record back in 2008. Banks went out of business, lending came to a grinding halt and the future looked bleak. Despite the withering of finances, many financial service businesses hung on, altered their strategies and figured out how to ride out the storm by forging ahead and keeping in contact with their communities with the help of CallFire.
Thursday, June 20, 2013

Cloud Products that Give Colleges a Break

Students know the meaning of frustrating. Just thinking about waiting in what seems like never-ending lines or waiting on the phone line for far too long makes one cringe. Knowing that school representatives, like yourself, are responsible for answering the questions that all these students in these endless lines may have is rather impressive. How you do it, who knows. For that, you deserve a high-five (or two)
Monday, June 17, 2013

CallFire Crashes Call Center Week

Part of the Santa Monica and Hoboken team attended Call Center Week in Sin City this past week (June 10-June14). Check out what they were up to while the rest of the team sat around the office(s) staring at the photos with envy. 



Our UX Designer, Nels; Client Success Manager, Albert; and Client Success Director, Michelle are all smiles at the CallFire booth. Do you spot our awesome fishbowl of USBs?

Monday, June 17, 2013

Better Relationships with Students and Parents through Voice Broadcast, SMS, and IVR

CallFire is a solution to streamline school efficiency by instantly connecting students, parents, faculty, and staff at once to avoid human error and to save time.  With Voice Broadcast and SMS, you can eliminate students’ habit of being tardy or absent, ensure safety of children, and bring in traffic for events.
Friday, May 31, 2013

Marketing with Voice and Text Services: Food & Beverage

Owning a restaurant or bar is a major responsibility. It’s a 24/7/365 days a year job. A proprietor carries the weight of the world on their shoulders - in charge of everything from the menu and the quality of the product to the service, the housekeeping, and the bills.

Wednesday, May 22, 2013

Stronger Relationships in Schools with SMS and Voice Broadcast

Weather emergencies, an unauthorized absence, a field trip reminder, an announcement for a school play or a child’s medication needs - CallFire’s SMS text messaging and Voice Broadcast solutions can handle any kind of event that requires schools to efficiently contact parents about their child’s education and health.

 

Thursday, May 16, 2013

Using Advanced Call Center Technology to Boost Collections Efficiency: SMS Texting and Voice Broadcast

One of the most important and integral branches of a business is its accounts receivable department. A business can’t function without it. Often times, it’s a necessary unpleasantness, if you will, as no one likes receiving late notices in their mailbox or robocalls from collections, but these attempts have to be made nonetheless in order to properly run a business and make money.

Some companies spend tens of thousands of dollars on expensive infrastructure to make call after call or send out payment reminders in the mail each and every day.



Saturday, April 27, 2013

Maximize your Gym’s Potential: Calling and Texting Solutions for Fitness and Health Clubs

When a person chooses a gym, they hope to build a trusting relationship. Many people find themselves as a victim of a salesman’s pitch and as a result, are unhappy with their gym. As a fitness institution, you can minimize the amount of dissatisfied members by personally connecting with them through SMS Marketing and still remain profitable.
Friday, April 19, 2013

How Advertisers Can Improve Business With CallFire

Saving money is important. Making money is even more important. For marketers and advertisers, both saving money and making money is crucial. In advertising, it is difficult to see and measure results in many cases.  CallFire has developed solutions that not only create results but also show them too. With Call Tracking, you can monitor where your money is going, what is reeling in business, and what strategies you need to shuck out immediately.
Monday, April 1, 2013

Why Insurance Agencies Should Use CallFire's IVR

Does your assistant have a stash of cough drops on their desk? Perhaps it is time to alleviate them from some of their phone duties by using a virtual receptionist through CallFire’s IVR solution. Decisiveness can make life easier. With IVR, customers can get to the point by choosing exactly where they want to be transferred through an automated menu that you can easily create. If you don’t feel like creating it, let CallFire build your IVR for you.

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