How can an Asterisk Predictive Dialer Help My Grow My Business?
CallFire's Asterisk PBX system uses algorithms to match the number of connects to the number of available agents. It is programmed to factor in lead quality, time of day and statistical information in order to maximise the outcomes of every dial. The Asterisk solution works within government guidelines to make sure that no more than the permitted 3% of calls are dropped. Turn your call center into an Asterisk contact center with a bespoke asterisk dial plan designed specifically for your business. Enhance your Cloud Call Center today with the Asterisk PBX solution.
Asterisk Predictive Dialer can:
Support a wide range of Asterisk VoIP protocols
Handle high call volumes
Manage multiple campaigns
Provide Asterisk support direct from the Asterisk enterprise
Help you comply with government regulations using Asterisk dialing
…and Much More!
Show transcript
Speaker 1: How can my business use the Cloud Call Center? Here’s an example. Robert is a mortgage broker with a team of sales agents to call customers, but his agents are frustrated because everything they do is slow. They dial phone numbers by hand, listen to endless ringing, and manually jot down notes about each call. When they get someone’s voice mail, they leave the same message over and over again, wasting time and getting irritated, so Robert turns to CallFire to help turn things around. He uploads his list of customers and writes a script for his agents. Robert can even integrate CallFire with his CRM system, so agents have useful customer information before they’ve even said hello.
When Robert’s agents log in to CallFire, his system begins dialing auto-magically. CallFire filters out busy signals and bad phone numbers, and if agents get someone’s answering machine, they can hit the smart drop button to leave a prerecorded message while moving on to the next call. No more waiting for the beep. CallFire’s Cloud Call Center works with any phone anywhere, meaning Robert’s agents can work from home. This saves money and boosts morale, making agents even more energetic on sales calls. The Cloud Call Center is one big uber intelligent automatic switchboard in the sky. Developers can even use CallFire APIs to create virtual call-center apps of their own. To learn more, visit CallFire.com, or call 877-897-FIRE.
Setting Up Cloud Call Center is as easy as 1...2...3...
1Setup your recordings and script to your campaign
2Upload your recipient list from CSV or XLS
3Schedule when you want to start your campaign
Keeping momentum going in a big call center is no easy task. Many cloud call center providers require you to set up complex hardware and pay through the nose for tech support. The Asterisk alternative makes things easy. If you are struggling to implement an effective, straightforward system, the Asterisk phone system with asterisk predictive dialer is the answer. It allows your agents to keep talking on the phone, providing a fresh, live connect within seconds of wrapping up the previous call. An Asterisk dialer makes more phone calls than the available number of agents, which means you can optimize time spent on the office floor, and say goodbye to endless rounds of non-responsive numbers.
