Identifying the Best SMS Marketing Service
In the ultra-fast-paced world of business communication, choosing the right text marketing service can significantly impact your customer engagement and overall marketing success.
10 Awesome SMS Marketing Tips That Actually Get Results
That’s because SMS boasts an impressive 98 percent open rate and is nearly eight times more likely to elicit a response than email.
Your customers expect to hear from you via text message. In fact, 85 percent of consumers want to receive text messages from businesses and have the option to reply.
While SMS marketing is rife with opportunity, one wrong move could frustrate your audience and quickly derail your campaign.
5 Best Practices for Creating an Interactive Voice Response (IVR) Survey
You work tirelessly to understand your customers’ wants and needs — requesting feedback, sending polls, or studying their behaviors.
But the best way to learn about your customers is to simply ask them.
Surveys provide your business with useful feedback that can help you increase customer satisfaction and loyalty and show customers their opinion matters.
CallFire Ranks on the Best Place to Work List for Fifth Year in a Row
8 Tips to Boost Your SMS Sales
Mass text messaging makes it incredibly easy to reach your customers where they’re most engaged. Consumers spend more than five hours a day on their smartphones.
When used correctly, SMS is an invaluable tool for increasing sales and nurturing customer relationships. But there are some important rules you need to follow.
The Ultimate Guide to SMS For Ecommerce
How Ecommerce Companies Use SMS
SMS marketing is an effective way to break through the noise to attract, engage and retain ecommerce customers. It’s scalable, easy to use and can have a powerful impact.
But most ecommerce businesses aren’t reaping the full benefits — and they don’t even know what they’re missing.
Today, we’re covering everything you need to know about SMS for ecommerce, including the benefits, how to use SMS marketing in your ecommerce strategy and the do’s and don’ts of SMS for ecommerce.
Wrapping Up Luke Wilson’s Workshop Series with Interns
This week marked the final conversation that CallFire’s CRO, Luke Wilson, had with the Mission of Hope Haiti interns. Instead of a lecture, Luke spoke to the students in a more conversational setting, pulling together themes from all the previous sessions.
Step-By-Step SMS Compliance Checklist
With an impressive 98 percent open rate, SMS has quickly become the go-to marketing channel for small and enterprise companies alike. But with text marketing comes a whole new set of SMS compliance laws and best practices.
Luke Wilson Encourages a “Seek to Understand” Mindset
Luke Wilson returned to his mentorship series with local Mission of Hope Haiti interns to talk about the importance of a “seek to understand” mindset. This week he brought Kara Perez, a longtime banking professional, to help coach the future leaders. Luke encouraged students to “bridge the human gap” and pay attention to the people they interact with. That means noticing body language.
6 B2B SMS Marketing Strategies to Amplify Results
In a mobile-focused world, it’s no surprise that people prefer to receive text messages over emails. And this fact rings true for business decision-makers as well as consumers. 97 percent of American business professionals are within three feet of their mobile phone at all times.
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