In the ultra-fast-paced world of business communication, choosing the right text marketing service can significantly impact your customer engagement and overall marketing success.
You work tirelessly to understand your customers’ wants and needs — requesting feedback, sending polls, or studying their behaviors.
But the best way to learn about your customers is to simply ask them.
Surveys provide your business with useful feedback that can help you increase customer satisfaction and loyalty and show customers their opinion matters.
SMS marketing is an effective way to break through the noise to attract, engage and retain ecommerce customers. It’s scalable, easy to use and can have a powerful impact.
But most ecommerce businesses aren’t reaping the full benefits — and they don’t even know what they’re missing.
Today, we’re covering everything you need to know about SMS for ecommerce, including the benefits, how to use SMS marketing in your ecommerce strategy and the do’s and don’ts of SMS for ecommerce.
This week marked the final conversation that CallFire’s CRO, Luke Wilson, had with the Mission of Hope Haiti interns. Instead of a lecture, Luke spoke to the students in a more conversational setting, pulling together themes from all the previous sessions.
With an impressive 98 percent open rate, SMS has quickly become the go-to marketing channel for small and enterprise companies alike. But with text marketing comes a whole new set of SMS compliance laws and best practices.
Luke Wilson returned to his mentorship series with local Mission of Hope Haiti interns to talk about the importance of a “seek to understand” mindset. This week he brought Kara Perez, a longtime banking professional, to help coach the future leaders. Luke encouraged students to “bridge the human gap” and pay attention to the people they interact with. That means noticing body language.
In a mobile-focused world, it’s no surprise that people prefer to receive text messages over emails. And this fact rings true for business decision-makers as well as consumers. 97 percent of American business professionals are within three feet of their mobile phone at all times.