How Can a Web Based Call Center Improve Efficiency and Sales?
CallFire’s call center software solution is one of the leading call center technologies used to improve outbound calling campaigns. The Cloud Call Center service continuously calls phone numbers without the need for manual dialing, only connecting the call center agents when a live person picks up! Here are a just a few ways clients are successfully using our cloud contact center to improve efficiency and sales:
Call multiple numbers at once without dialing via contact center software
Bypass busy signals, bad numbers, and dropped calls using an advanced calling center
Leave automated messages on answering machines during call center setup
Integrate your existing technology with our Call Center Systems API
Notify customers of upcoming billing dates or past due invoices with a customer service call center
Relay company information and alerts to employees via call center telecom
Show transcript
Speaker 1: What is CallFire? CallFire is the solution to save your business time and money. With CallFire's powerful voice and text messaging service you can reach your customers instantly. Want some examples? Let's say you're running a promotion and want to call your customers all at once to tell them all about it.
Speaker 2: This is David's Dry Cleaning. It's almost New Year's Eve. Get a 15% discount to dry clean your clothes.
Speaker 1: Or maybe you want to send a text message and reach your customers right in their pocket. Perhaps you're looking to find out what customers think of your business, so you send an automated phone survey to follow up. Or you want to find out which of your ads is driving sales, so you start tracking your incoming calls. Maybe you make calls all day and just need a better way to manage your outreach. With CallFire you'll reach more people in a shorter amount of time, and when they want to reach you, you can build an easy phone menu to route calls to the right person. And that's only the beginning. CallFire's platform makes it easy to do just about anything with phone calls and text messages, including group broadcasts, information hotlines for complex voice surveys, and with CallFire APIs, developers can build voice and SMS applications of their own. Best of all, CallFire is affordable, but as CallFire helps your business grow and grow, you'll find our services are priceless. If you're ready to take your business to the next level, call 877-897-FIRE. There's a bunch of friendly people on the other end waiting to help you. Call 877-897-FIRE or visit callfire.com.
Setting up the Cloud Call Center is as Easy as 1…2…3…
1Setup your recordings and script to your campaign
2Upload your recipient list from CSV or XLS
3Schedule when you want to start your campaign
In addition to its automated calling features, CallFire’s Cloud Call Center offers detailed call center statistics and phone call logs. When using CallFire’s virtual phone call center stats, it's also easy for campaign managers to 'scrub' their phone lists against the FCC's Do Not Call Registry in order to eliminate numbers that have Opted-Out of receiving telemarketer phone calls. CallFire's virtual call center solutions are built on powerful call center software, suitable for any calling campaigns, no matter the quantity of calls or the complexity of your needs.
