Monday, January 26, 2009
By Vijesh Mehta
We now support more advanced reporting for your campaigns. You can generate reports for all your campaigns, the current feature list is:
- Total calls made by all campaigns
- Calls distributed by day, hour, week, month and duration
- Filtering reports to show only selected campaigns or call status
- Comparison reports using Campaigns, transfer number, call status and Agents
The combination of all these features is very powerful. Take a look at the howto video:
Update 12/2012: These videos are no longer available, to watch a training video, please visit our video library.