How Can an Automated Telephone Survey Help Build my Business?
Our hosted Interactive Voice Response (IVR) technology takes call centers to the next level by allowing you to design a customer satisfaction survey, polling system, or marketing survey, all via our internet IVR platform. You can even attach our IVR applications to a CallFire toll-free or local number. To find out how happy your customers, patients, or potential voters are, simply record your message and build your own automated telephone surveys with IVR software.
Use our Automated Voice System to:
Create and send customer service surveys or political surveys using a host IVR questionnaire
Build phone trees with our DIY IVR Builder
Create an IVR phone system auto attendant that can route calls to your office using an IVR menu
Use a recorded IVR script to enhance customer service and agent efficiency
Integrate your existing technology with our IVR API
…and Much More!
Show transcript
Speaker 1: What can my business do with phone trees? Here's an example. Danielle is about to start a floral business, but before she does, she wants to do a little market research, so she turns to CallFire and designs a phone survey using CallFire's easy to use IVR designer. CallFire calls everybody in Danielle's phone book and invites them to participate in her survey. Her contacts vote on their favorite flowers by pressing a key on their keypad. Soon the results are in. Danielle's customers overwhelmingly prefer daisies over any other flower. Now Danielle knows what to do. She puts her previously unemployed boyfriend, Andy, to work, planting lots and lots of daisies, and she sets up another phone tree on CallFire. This time she sets up a phone menu for incoming calls to her business. Thanks for calling Danielle's Daisies. Press one for sales, two for deliveries or three for our address. With the IVR designer, she forwards sales calls to her cell phone, delivery calls to Andy, and address requests to a prerecorded message. Using CallFire is simple, allowing Danielle to do it all on her own. Now Danielle and Andy have more time to focus on sales, beautiful flowers and timely deliveries. They even found a little more time for each other. CallFire handles the rest for just pennies per minute. Developers can even use CallFire APIs to create IVR applications of their own. To learn more, visit callfire.com or call 877-897-FIRE.
Setting up Interactive Voice Response is as easy as 1...2...3...
1Select the CREATE Tab, then click on the IVR Broadcast Icon
2Create the messages and logic of your broadcast using the IVR Designer
3Enter or upload or input your list of contacts who will receive your message
Whether you want to implement an automatic customer survey, market survey, appointment reminder, or the best text to speech software, CallFire's interactive voice response (IVR) system makes enhancing customer relationships easy. As one of the leading companies providing IVR hosting services, CallFire's DIY approach to automated telemarketing and telesurveys using IVR programming means it's easy to set up, and even easier to use. Our IVR products are also very affordable.