How Can Cloud Telephony Solutions Improve Efficiency?
CallFire’s Cloud Telephony Solution is an easy-to-use automated call center that drastically improves outbound telemarketing efficiency. With the Cloud Call Center, reps can upload their call lists and set the dialer to place continuous calls without manual dialing, only connecting them when a live person picks up. CallFire's virtual power dialing platform offers a powerful sales telephony architecture suitable for any calling campaign, no matter how many reps or contacts. In addition to its auto dialing features, the Cloud Call Center offers detailed call reporting and call tracking as well as call recording to monitor individual calls. Here are a just a few ways clients are successfully using our automated phone dialer solution to improve their businesses efficiency:
Call multiple numbers at once without dialing
Get connected only when a live person answers
Bypass busy signals, bad numbers, and dropped calls
Leave automated messages on answering machines
Integrate your existing technology with our Call Center API
Notify customers of upcoming billing dates or past due invoices
Show transcript
Speaker 1: What is CallFire? CallFire is the solution to save your business time and money. With CallFire's powerful voice and text messaging service you can reach your customers instantly. Want some examples? Let's say you're running a promotion and want to call your customers all at once to tell them all about it.
Speaker 2: This is David's Dry Cleaning. It's almost New Year's Eve. Get a 15% discount to dry clean your clothes.
Speaker 1: Or maybe you want to send a text message and reach your customers right in their pocket. Perhaps you're looking to find out what customers think of your business, so you send an automated phone survey to follow up. Or you want to find out which of your ads is driving sales, so you start tracking your incoming calls. Maybe you make calls all day and just need a better way to manage your outreach. With CallFire you'll reach more people in a shorter amount of time, and when they want to reach you, you can build an easy phone menu to route calls to the right person. And that's only the beginning. CallFire's platform makes it easy to do just about anything with phone calls and text messages, including group broadcasts, information hotlines for complex voice surveys, and with CallFire APIs, developers can build voice and SMS applications of their own. Best of all, CallFire is affordable, but as CallFire helps your business grow and grow, you'll find our services are priceless. If you're ready to take your business to the next level, call 877-897-FIRE. There's a bunch of friendly people on the other end waiting to help you. Call 877-897-FIRE or visit callfire.com.
Setting up the Cloud Call Center is as Easy as 1…2…3…
1Setup your recordings and script to your campaign
2Upload your recipient list from CSV or XLS
3Schedule when you want to start your campaign