International Cloud Call Center Released

Monday, January 11, 2010

Please note that this post pertains to an older version of CallFire's Cloud Call Center. For information on the current version of this product, click here. We are excited to announce the launch of the International Cloud Call Center. This new product contains all of the features in the previous version of Cloud Call Center, but now enables agents to be located anywhere and call out to anywhere.

Pricing is based on the phone number making calls, and the phone numbers being called. If an agent is calling from out of the US, they are billed for the time they are logged into CallFire multiplied by the per minute rate for their phone number. If an agent is Calling out of the United States, they are billed the per minute rate for the number they are calling multiplied by the total time they are connected to the call. To see the rates for any given country, international telephone provider or phone number, see the rate table.