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Wednesday, September 18, 2013

Guest Blog: Billy Williams on Why Automated Dialing Should be a Marketing Tool All Businesses Use

By CallFire Blogger
Dr. Billy Williams mentors clients, especially insurance agents, across the country. He has been a fierce advocate of using CallFire's Voice Broadcast, Cloud Call Center, and Hosted IVR campaigns for lead prospecting and customer outreach and retention. The following post is a guest blog with some of the tips he has shared with business professionals.
Thursday, November 29, 2012

Mobilizing a distributed workforce (Distributed Agent Problem)

By vmehta
Due to a significant lack of tools to mobilize a distributed workforce, CallFire.com has presented a solution that works to reduce the time it takes to get a distributed call center setup. The solution relies on a hosted call center application which allows massive scale and administration advantages.