by Jeff Spisak

So you've run a campaign and everything went swimmingly. Now you are ready to extract your data and review your findings. There's just one problem: Excel pulls all your particular data and lumps it all in the same column. Isn't there a way to make it more readable?

by Jeff Spisak

So you're all ready to import your numbers into CallFire when you notice, to your horror, that the area codes and the phone numbers are in different columns! Do you have to copy and paste the entire list by hand? Isn't there another way? Take heart: there is indeed! Just grab your Excel workbook and follow along with us.

When a call is connected, your agent sees the SugarCRM contact instantly.  Here is an example:

Will, one of CallFire's seasoned support reps, ran into a situation where he needed to scan for dupes real quick in an exported CSV.

1. Copy your phone numbers into Column-A, using Excel.   
2. Sort your list in Excel, by Column-A.   
3. Visually scan Column-A for bad numbers that have less than 10 digits, more than 10 digits, odd characters & so forth.  Delete the row enti