Does your assistant have a stash of cough drops on their desk? Perhaps it is time to alleviate them from some of their phone duties by using a virtual receptionist through CallFire’s IVR solution. Decisiveness can make life easier. With IVR, customers can get to the point by choosing exactly where they want to be transferred through an automated menu that you can easily create. If you don’t feel like creating it, let CallFire build your IVR for you.