This rest api will enable reports to be pulled from CallFire. You can get call reports for any campaign and filter using dates.
- Jump to Method
- All Calls (2000 Records)
- Finished calls only (2000 Records)
- Single Call Report
- Call Report Response Example
Call Reports for Campaigns
All Calls (2000 Records)
Pulls 2000 records at a time for the calls in a campaign. Filter by date too.
URL
https://www.callfire.com/cloud/1/reports/calls/{campaignid}
HTTP Method
GET
Content Type
text/plain
Parameters
| Parameter name | Required | Description |
|---|---|---|
| apikey | Y | The API key that is registered with your account |
| offset | N | The api will return 2000 calls. So you can use this as an offset if you need the next 2000. |
| startDate | N | start on or after this date. formatted: yyyyMMdd |
| stopDate | N | stop on or before this date. Formatted: yyyyMMdd |
Finished calls only (2000 Records)
Pulls 2000 records at a time for the calls in a campaign.
URL
https://www.callfire.com/cloud/1/reports/calls/finished/{campaignid}
HTTP Method
GET
Content Type
text/plain
Parameters
| Parameter name | Required | Description |
|---|---|---|
| apikey | Y | The API key that is registered with your account |
| offset | N | The api will return 2000 calls. So you can use this as an offset if you need the next 2000. |
| startDate | N | start on or after this date. formatted: yyyyMMdd |
| stopDate | N | stop on or before this date. Formatted: yyyyMMdd |
Single Call Report
Pulls 2000 records at a time for the calls in a campaign.
URL
https://www.callfire.com/cloud/1/reports/call/{callid}
HTTP Method
GET
Content Type
text/plain
Parameters
| Parameter name | Required | Description |
|---|---|---|
| apikey | Y | The API key that is registered with your account |
Call Report Response Example
| xml | |
|---|---|
| <?xml version="1.0" encoding="UTF-8" standalone="yes"> | |
| <report> | |
| <call> | |
| <callid>111111</callid> | |
| <campaignid>22222</campaignid> | |
| <phonenumber>2132212289</phonenumber> | |
| <dnis>8778973473</dnis> | |
| <tags> | |
| <tag>sales number</tag> | |
| <tag>houston</tag> | |
| </tags> | |
| <disposition>TRANSFER</disposition> | |
| <duration>35</duration> | |
| <callstart>2010-03-24 15:58:18.0</callstart> | |
| <notes> | |
| notes that a call center campaign will add to a call. | |
| </notes> | |
| <extra-data> | |
| additional data uploaded with the phone number | |
| </extra-data> | |
| <agentid>21212</agentid> | |
| <agentresponse>interested</agentresponse> | |
| <responsetime>2010-03-24 15:58:38.0</responsetime> | |
| <stored-data> | |
| <var name="bigconcern">economy</var> | |
| <var name="willvote">yes</var> | |
| </stored-data> | |
| <recordings> | |
| <file> | |
| https://www.callfire.com/cloud/1/files/recording/ | |
| </file> | |
| </recordings> | |
| </call> | |
| </report> | |