Forward-thinking government agencies, like the Missouri Department of Transportation (MDOT), are looking to mobile technology to save taxpayers serious money. The Department of Transportation in Jefferson City, MO, is winning praise for its adoption of new technologies in its bid to save taxpayers millions.
B2B marketers are realizing that their target audiences have long been left out of the growing CRM and automation market, and they’re ready to do something about that. These savvy marketing professionals are flocking to new technology tools, and aggressively exposing them to potential customers, in order to attract new clients who also think there’s a better way for businesses to transact with one another.
Mobile technology is helping medical experts to improve and expand clinical studies, providing an unprecedented wealth of data for research.
To say mobile technology is beloved by millennials is hardly shocking. Whether a smartphone, tablet, smartwatch, or any other device with the word “smart” attached, it’s favored by millennials. Businesses should pay close attention to millennials’ buying habits and create campaigns that cater to this group’s ongoing love affair with everything mobile.
Looking for ways to enhance the retail experience for your customers? Wondering how you can get those customers into your store, given the myriad of online shopping venues that are offering one deal after another? Turn to technology and join the digital age party.
The most recent example of a deployed chatbot is also a good example of what happens when a chatbot goes completely bonkers. In late March, Microsoft launched Tay—a female Twitter bot designed to communicate with millennials about everyday topics. Tay is a sophisticated AI that adapts through learning interactions on Twitter.
For the people of Nigeria, mobile technology brings better communications, but also political strain; the West African country is experiencing growing pains as it rises to become the continent’s largest mobile market.
The Mobile World Conference, an international exhibit representing mobile operators, software companies, Internet providers, manufactures, retailers and other interests involved in the mobile ecosystem, gathered late last month in Barcelona, Spain.
Like it or not, we all have to deal with customer service at some point. A survey conducted by the Consumer Reports National Research Center found that almost 90% of people required customer service help during the past year, for activities ranging from lodging a complaint to returning unwanted goods.