Thursday, April 2, 2015
Mobile’s Multi-Billion Dollar Ad Market
Thursday, March 26, 2015
Is the insurance industry ready for climate change?
When it comes to extreme weather, most carriers must learn to expect the unexpected.
Thursday, March 26, 2015
How to Build Stronger Relationships in Real Estate with Cloud Technology
Despite the overall steady economic growth since the 2008 financial crisis, events like the recent bankruptcy of Detroit remind us that the real estate industry is still fragile. As realtors may struggle to put up “sold” signs, a new wave of innovations have surfaced to give a helping hand to the market--cloud telephony solutions.
Thursday, March 26, 2015
5 Tech Trends in Sales and Lead Generation
Most industries are incorporating technology into their business strategy so that they stay relevant and keep growing. In industries that require agents to market themselves to hook leads, it is important to stay ahead of the game.
Wednesday, March 25, 2015
CallFire Crashes Call Center Week
Part of the Santa Monica and Hoboken team attended Call Center Week in Sin City this past week (June 10-June14). Check out what they were up to while the rest of the team sat around the office(s) staring at the photos with envy.
Our UX Designer, Nels; Client Success Manager, Albert; and Client Success Director, Michelle are all smiles at the CallFire booth. Do you spot our awesome fishbowl of USBs?
Our UX Designer, Nels; Client Success Manager, Albert; and Client Success Director, Michelle are all smiles at the CallFire booth. Do you spot our awesome fishbowl of USBs?
Wednesday, March 25, 2015
March Madness 1¢ Phone Number Sale
CallFire's March Madness Sale has arrived! Through this Friday, March 8th, 2013 buy local or toll-free numbers for just 1¢/month* for the first 3 months! To redeem this limited-time offer, click here to log into your CallFire account. Once logged in, simply log in and click "Numbers" then "Buy Numbers" to get your 1¢ phone number today! Don't have a CallFire account?
Thursday, August 13, 2015
Not All Auto Dialers are Created Equal
Direct marketing via the telephone is a concept that has been around since the early 1970’s. It’s a technique employed by many companies to generate leads, drive sales, and generally maintain or expand their current business.
Wednesday, July 15, 2015
The Zappos Customer Support Key Performance Indicators.
Software Advice recently authored an article on the key performace indicators the Zappos Customer Service Team incorporates into their self evaluations titled, "A Zappos Lesson in Customer Service Metrics". The article outlines the key metrics any support operations should take into consideration. Here is an excerpt from the article:
Thursday, March 5, 2015
Getting Started on the New CallFire
As you have undoubtedly noticed by now, CallFire rolled out our brand new redesigned website earlier this month. Even with its streamlined processes and easier to use interface, we know there are users who may be frustrated having to learn how to do basic transactions on the new site that seemed so easy on the legacy one. So it’s with this in mind that we’ve taken 5 common tasks from our legacy site and will show how to perform them on the brand new page:
1.
Thursday, August 13, 2015
5 Predictive Dialing Best Practices
Dialing all day can be quite the onerous task. Lead follow up can often seem like panning for gold.