Wednesday, August 5, 2015
Google+ Debate Results: Will Technology Kill the Call Center?
Software Advice recently moderated a Google Hangout debate called, “Will Technology Kill the Call Center?” Representatives from IntelliResponse, Avaya, Drumbi and Etech Global discusses consumer contact channel utilization, technology and the impact of these trends on future call center.
Monday, August 17, 2015
How To Kick Your GOTV Campaign Into Superdrive
If ever there was a year where technology was going to move democracy, 2012 is it. With an unprecedented amount of money being spent to sway the outcome of the election, the side that utilizes new technologies will position themselves for success in November.
Thursday, March 5, 2015
Bringing Your Call Center to the Cloud
In December of 2011, the US Call Center and Consumer Protection Act was introduced in Congress. The bill would refuse federal grant or loan programs to companies with offshore call center operations. It would also require offshore call center employees to reveal their location to U.S. consumers and give them the option to be transferred to a domestic call center.
Thursday, April 2, 2015
Building a Comprehensive Political GOTV Telecom Strategy
GOTV mobilization is a challenge for any campaign. How a campaign allocates its resources in this late, crucial stage of the campaign can make the difference between winning and losing. There are so many questions to address.
Thursday, March 5, 2015
Running A Cloud Call Center Auto Dialer Campaign Using an iPad
CallFire is always looking innovative applications to using our auto dialer software. We've found one more way to use the Cloud Call Center power dialer. Now you can use your iPad – or any other similar tablet device – to run your auto dialer campaign.
Friday, August 19, 2016
CallFire Emergency SMS Text Messaging Notification Case Study: Southern Wesleyan University
Southern Wesleyan University (“SWU”) approached CallFire with an interesting problem. Based in the Midwest, snowstorms, tornadoes, forest fires and hurricanes are signatures of the four seasons.
Wednesday, March 4, 2015
CallFire Announces Auto Dialer Software Webinar Series for Business, Marketing and Lead Generation
Managing leads and increasing market share is on the forefront of every sales manager’s mind. CallFire has combed through the user experiences of the company’s large contingent of insurance and sales agents to create a lead generation webinar series. The webinars will focus on three particular aspects of insurance marketing for insurance agents: cold calling, lead management, and day-to-day management tasks.
Monday, August 17, 2015
Formatting Your Rich Text Autodialer Scripts for the Cloud Call Center
You worked hard on tightening, brightening, and sharpening your newly-landed client's script for his end-of-quarter lead generation campaign. You put together all the elements of a compelling script. Than you stumbled upon CallFire and discovered that you can increase your lead generation calls two to three fold with our auto dialer software, the Cloud Call Center.
Wednesday, June 15, 2016
Tips and Best Practices for Political GOTV Marketing
In the spirit of the 2012 election cycle, we’re releasing 8 tips for developing an online political marketing strategy or GOTV campaign in the Cloud. If ever there was a year where technology was going to move democracy, 2012 is it.