Monday, April 6, 2015
Meet Your Virtual Receptionist
Wednesday, August 5, 2015
Developers Corner: IVR Challenge
We here at CallFire pride ourselves on being masters at our craft, as well as nerds who test the limits of our own abilities. How do we do this you might ask? By making challenging puzzles for ourselves using our IVR product. For those not in the know, IVR stands for Interactive Voice Response, and is a system which primarily responds to key-presses to preform pre-designated functions.
Monday, August 17, 2015
Creating A Phone Tree in The CallFire IVR Designer
IVR stands for “Interactive Voice Response.” Usually it actually refers to“keypress responses.” Typical examples of IVRs are political polling calls, customer service satisfaction surveys, appointment scheduling or confirmation, and call routing auto attendant.
Wednesday, August 5, 2015
CallFire Now Builds Your IVR for You
Here at CallFire, we're always listening to your comments and suggestions, and that's why we've decided to add a "Build My IVR" feature to our Hosted IVR service. To get started, just log into your CallFire account (or create one for free now), go to create a campaign, select the Hosted IVR option, and then click the "Build it for me" button. Our team of IVR specialists will do all the work for you!
Monday, October 20, 2014
CallFire's Enterprise IVR Webinar now archived
Last Thursday, our lead IVR designer Bill Hughes, ran an informative webinar on TMCNet. TMC stands for Technology Marketing Communications, and touts itself as the world's largest communications and technology community.
Wednesday, August 5, 2015
How can you use Hosted IVR?
In case you are confused about what an IVR is, what it is capable of, or how you can use it, watch our newest video and have your questions answered! As you can see, Susie used the IVR designer and Hosted IVR to solve a variety of problems! 1)
Thursday, May 15, 2014
Hosted IVR by CallFire is here!
We are thrilled to announce the release of our newest product: Hosted Interactive Voice Response (IVR) ! This product fills an important gap in the telephony space allowing quality of conversation that's much better than traditional automated messages and yet not require a live call center representative. IVRs are widely used for large enterprises, but with this release, we are democratizing the technology space for the smaller to mid-size businesses.