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Wednesday, August 5, 2015

CallFire and NGP VAN Partner to Arm Thousands of Democratic Campaigns by Integrating Telephony Into Organizing Tool

By CallFire Blogger
CallFire, a leader in voice and text communication solutions that help companies and organizations grow, today announced it has been designated as the preferred provider of cloud broadcast voice and hosted telephony services by NGP VAN (ngpvan.com).
Thursday, March 5, 2015

Cloud Telephony Pioneer CallFire Surpasses 50,000 User Milestone, Sets Sights on Reshaping Telecom Space

By CallFire Blogger

Cloud Telephony Pioneer CallFire Surpasses 50,000 User Milestone, Sets Sights on Reshaping Telecom Space

Company Delivers Customizable Software Solutions,

Strong ROI Across Diverse Client Base

SANTA MONICA, Calif. (July 12, 2012) – Signaling an overall shift away from costly hardware in favor of affordable cloud-based voice and text messaging services for the commercial and non-profit sectors, CallFire (www.callfire.com) today announced that it has surpassed 50,000 users.

Thursday, March 5, 2015

Getting Your Campaign Running With a Virtual Receptionist

By CallFire Blogger

Campaigns are here today, gone tomorrow. Resources are short and time is scarce. The relatively short shelf life of a campaign makes investing in expensive software not realistic. Installation of costly equipment for a campaign that usually lasts for six months rarely makes sense and when you have multiple offices it makes even less sense. One of the most glaring examples of this would be buying a dedicated campaign phone line. For one, installation of a phone a system is both costly and is time consuming.

Thursday, March 5, 2015

Bringing Your Call Center to the Cloud

By CallFire Blogger

In December of 2011, the US Call Center and Consumer Protection Act was introduced in Congress. The bill would refuse federal grant or loan programs to companies with offshore call center operations. It would also require offshore call center employees to reveal their location to U.S. consumers and give them the option to be transferred to a domestic call center.

Thursday, March 5, 2015

Optimize Pay Per Click with Call Tracking

By CallFire Blogger
Pay Per Click (PPC) advertising has changed the way businesses drive traffic to their website. In addition to generating web traffic to a site, PPC also offers a number of tools to measure online analytics. PPC becomes most optimized when a lead conversion can be associated with a specific campaign, ad, keyword, and landing page. While Adwords and other PPC channels offer some very valuable tools to measure campaign efficacy, often what is most forgotten, is the most integral portion of the lead conversion process—the phone call.
Wednesday, June 15, 2016

Identifying Phishing Links

By CallFire Blogger

By Julie Goldstein At CallFire, cyber security is a major concern and it is a top priority to protect our customer's data. We want to make sure that our clients know how to protect themselves against all sorts of cyber security issues. With identity theft becoming an epidemic on the internet, it is more important than ever to know when you are being directed to a page that is trying to steal (“phish”) your personal information. Identifying a Phishing page is like identifying a copy of a painting.

Monday, August 17, 2015

Formatting Your Rich Text Autodialer Scripts for the Cloud Call Center

By CallFire Blogger
You worked hard on tightening, brightening, and sharpening your newly-landed client's script for his end-of-quarter lead generation campaign. You put together all the elements of a compelling script. Than you stumbled upon CallFire and discovered that you can increase your lead generation calls two to three fold with our auto dialer software, the Cloud Call Center.