Using Advanced Call Center Technology to Boost Collections Efficiency: SMS Texting and Voice Broadcast
Some companies spend tens of thousands of dollars on expensive infrastructure to make call after call or send out payment reminders in the mail each and every day.
Using CallFire for Event Planning
CallFire's Enterprise IVR Webinar now archived
Last Thursday, our lead IVR designer Bill Hughes, ran an informative webinar on TMCNet. TMC stands for Technology Marketing Communications, and touts itself as the world's largest communications and technology community.
CallFire A-Z: A Glossary of VoIP terms
"What's a CallFire?": A Company and an Identity Crisis
We at CallFire often struggle with how to describe what it is that we do. And, as someone fairly new to the company, this is the first question I want a real answer to. What is it? How does it work? Why is it good?
The CallFire experience at Opportunity Green 09
This past weekend, the CallFire team attended Opportunity Green, a conference where leaders and executive in the "green" space collaborated, shared ideas, and discussed sustainable practices.
CallFire was there to share information regarding how call centers can be made more environmentally friendly.
The impact of Google Voice and SIP on Cloud Telephony
CallFire to attend IT Expo West Sept 1-3
The CallFire team will be manning booth # 319 at IT Expo West next Tuesday Sept 1 - Thursday Sept 3 at the Los Angeles Convention Center. Come by, talk to us, learn about our products, and get to know the team. We will also have give-aways, so come by and see what we have!
8x8 and CallFire Collaborate to Provide Cloud Services to Small Businesses
SANTA CLARA, Calif., Aug. 6, 2009 (GLOBE NEWSWIRE) -- 8x8, Inc. (Nasdaq:EGHT), provider of Internet Protocol (IP) communications solutions for business and residential users, today announced it is providing voice trunking services to cloud telephony solution provider CallFire. CallFire began offering its hosted power-dialing services to small business, call center and enterprise customers over 8x8's established VoIP network last week.
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