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Wednesday, March 25, 2015

​Mobile is Changing How We Shop

By CallFire Blogger
This year’s holiday shopping season showed a massive increase in mobile commerce, with individuals across the nation choosing the convenience of comparing and shopping online over shopping in physical brick and mortar establishments. This is leading to a monumental shift in the way we as consumers purchase goods and services, and putting power in the hands of the tech savvy individual.

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Wednesday, March 25, 2015

​Easy Simplicity in Cloud Call Outreach

By CallFire Blogger
It’s easy to be intimidated by the growing scope and scale of mobile advertising and cloud call technology. While telemarketing and phone outreach have been implemented by companies for many years, these relatively simple technologies have evolved along with the rest of telecommunications to provide sleek, streamlined solutions for your business.

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Wednesday, March 25, 2015

Mobile Success Through Accessibility

By CallFire Blogger
One of the most important facets of doing business online or via mobile applications today is a user’s ability to contact clients, customers, and subscribers instantaneously. This can be accomplished in various ways, such as an auto dialer with voice broadcasting, IVR solutions, and mass text messaging.

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Wednesday, July 15, 2015

The Zappos Customer Support Key Performance Indicators.

By CallFire Blogger
Software Advice recently authored an article on the key performace indicators the Zappos Customer Service Team incorporates into their self evaluations titled, "A Zappos Lesson in Customer Service Metrics". The article outlines the key metrics any support operations should take into consideration. Here is an excerpt from the article:

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Wednesday, March 25, 2015

Accuracy of the CallFire Polls Stands Up to Election Day Results

By Anonymous (not verified)
Election season is finally over. Campaigns throughout the country have used our solutions to get out the word about their campaigns and get people to the polls. Many campaigns have used our IVR tool to generate polling data about the state of their respective races. Recently CallFire initiated a series of battleground state polls to measure voter preference on the presidential election.
 
The 2012 presidential election results demonstrated the accuracy of our survey tools during this election cycle.

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Wednesday, August 5, 2015

CallFire and NGP VAN Partner to Arm Thousands of Democratic Campaigns by Integrating Telephony Into Organizing Tool

By CallFire Blogger
CallFire, a leader in voice and text communication solutions that help companies and organizations grow, today announced it has been designated as the preferred provider of cloud broadcast voice and hosted telephony services by NGP VAN (ngpvan.com).

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Monday, August 17, 2015

‘Darcy Burner for Congress’ Calls on CallFire Cloud Telephony To Educate Voters, Boost Attendance at Pre-Election Events

By CallFire Blogger
When Seattle congressional candidate Darcy Burner needs to get the word out about a key endorsement or campaign event, she doesn’t rely on expensive telephone call centers staffed by dozens of volunteers who spend hour after hour manually dialing number after number. Instead, Burner and her team turned to CallFire.

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