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Wednesday, August 5, 2015

CallFire and NGP VAN Partner to Arm Thousands of Democratic Campaigns by Integrating Telephony Into Organizing Tool

By CallFire Blogger
CallFire, a leader in voice and text communication solutions that help companies and organizations grow, today announced it has been designated as the preferred provider of cloud broadcast voice and hosted telephony services by NGP VAN (ngpvan.com).
Monday, August 17, 2015

‘Darcy Burner for Congress’ Calls on CallFire Cloud Telephony To Educate Voters, Boost Attendance at Pre-Election Events

By CallFire Blogger
When Seattle congressional candidate Darcy Burner needs to get the word out about a key endorsement or campaign event, she doesn’t rely on expensive telephone call centers staffed by dozens of volunteers who spend hour after hour manually dialing number after number. Instead, Burner and her team turned to CallFire.
Thursday, August 13, 2015

Using the CallFire IVR Designer to Create Virtual Receptionist and Phone Trees

By Carl
One of the things that can sometimes be quite a hassle for small businesses is having to try and process incoming calls, especially if there isn’t any money in the budget for a professional receptionist to do so. Thankfully, CallFire has a solution that is both technically and fiscally advantageous for those business owners and that is creating a virtual receptionist using our Interactive Voice Response (IVR) platform.
Thursday, March 5, 2015

Getting Your Campaign Running With a Virtual Receptionist

By CallFire Blogger

Campaigns are here today, gone tomorrow. Resources are short and time is scarce. The relatively short shelf life of a campaign makes investing in expensive software not realistic. Installation of costly equipment for a campaign that usually lasts for six months rarely makes sense and when you have multiple offices it makes even less sense. One of the most glaring examples of this would be buying a dedicated campaign phone line. For one, installation of a phone a system is both costly and is time consuming.

Thursday, March 5, 2015

Creating Smarter and Scalable Call Centers with SMS Text Message Enabled Long Code Virtual Numbers

By CallFire Blogger
In December of 2011, a bill was introduced to Congress that would refuse federal grant or federal loan programs to companies that have offshore call center operations. The US Call Center and Consumer protection Act requires that offshore call center employees reveal their location to U.S.
Wednesday, August 5, 2015

Developers Corner: IVR Challenge

By CallFire Blogger
We here at CallFire pride ourselves on being masters at our craft, as well as nerds who test the limits of our own abilities. How do we do this you might ask? By making challenging puzzles for ourselves using our IVR product. For those not in the know, IVR stands for Interactive Voice Response, and is a system which primarily responds to key-presses to preform pre-designated functions.
Thursday, August 13, 2015

Integrating your Call Tracking Virtual Numbers with the IVR Auto Attendants: Instant Voicemail!

By jeff
So you’ve finally decided to purchase some call tracking numbers.  Let’s say you have one on your website and one on a billboard just above the old town square (yes, some towns still have them!)  Both numbers will forward to your main business line, and callers will be none the wiser.  But