Exceeding Consumer Expectations in the Social Media Age
Word of mouth used to be the main form a bad review took. Yet in today’s world, Facebook, Yelp, Twitter, TripAdvisor, and various similar sites make it easier than ever to blast a business for “poor service.”
How IVR Polls & SMS Surveys Can Help You Understand Holiday Shopping Habits
Mobile Messaging: SMS is Set to Stay Top of the Class
You might think that SMS, Short Message Service, is dwindling in the midst of free messaging apps. Just a handful of years ago, SMS texting was the most widely used data application. But smartphones have created a way for us to quickly message, often with groups, using a variety of platforms like iMessage and popular apps like WhatsApp. With all this, you might be surprised to learn that SMS is still one of the primary and most popular ways of communicating. In this post, we try to cover some of the reasons for that.
Mobile Technology Has Revolutionized the Food and Beverage Business
Mobile Technology has changed the way we all do business. For the small business owners in the food and drink industry, it has made life much easier. Technology is having a huge impact on restaurants everywhere, but no one is more affected than caterers. The catering industry is a fast paced, ever changing business. Caters must keep track of not only menus but of equipment, schedules, and last minute changes, all while working in the kitchen. Here’s a few ways mobile technology is reinventing the food and beverage industry.
Why Marketers Should Take a 'Mobile First' Approach
The Hottest Mobile Tech Deals for Black Friday 2015
As new models roll out from big manufactures like Apple and Samsung, keeping up with the latest features becomes an expensive endeavor. Mobile deals during Black Friday are some of the most coveted bargains to hit retail stores all year.
The Importance of Multichannel Customer Support
The Benefits of Mobile Management
More than ever before, businesses rely on a diverse fleet of mobile devices to conduct daily operations. From on-the-go business calls to iPad sales presentations, the list of applications is endless for a seemingly endless supply of mobile technology.
There’s a lot to love about technology advancement, but there’s also a lot of regular maintenance tasks needed to ensure these devices are secure and effective.
The Most Striking Mobile Trends in 2015
We’re well into the fourth quarter of 2015 and, despite the regular holiday madness, there are still emerging trends on the mobile marketing front. In fact, with so much change occurring at the end of this year, 2016 is already shaping up to be a prolific time for mobile. Here’s a look at the most striking mobile trends of 2015 along with a brief analysis to help determine successful mobile marketing plans for next year:
How Text Messaging Became a Mental Health Tool
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